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- Tech help: Easy Desk Software, 516-587-9015, easydesk@aol.com
- WINSAFE95 Version 3.21
-
- THIS FILE CONTAINS THE INFORMATION YOU MAY NEED IF YOU CRASH
- If after following this complete file and you still can not reboot to
- Windows you may call our tech line for free support. You will need your
- registration # and version # located at the menu bar, click RESTORE and
- then TECH SUPPORT.
-
- To access this file after you close it at the Dos prompt return to the
- WinSafe Directory and type EDIT RESTORE.TXT
-
-
- CONTENTS
- WHAT IF I CRASH
- HOW IS ACCESS WINSAFE IF IN SAFE MODE
- WHAT TO DO IF YOU ARE IN SAFE MODE
- WHAT TO DO IF YOU CAN NOT BOOT TO WINDOWS
- HOW TO RESTORE
- VIEWING FILES FROM DOS
-
-
- WHAT IF I CRASH
- 1) If you crash and reboot to Windows do not Backup files until you are
- are sure everything is fine. If the system is a little weak you may
- use the RESTORE button. If you have lost the use of your Mouse use
- ALT and the R button then arrow down and Enter.
- 2) If you have crashed, you may have rebooted to SAFE MODE: See
- "WHAT TO DO IF ARE IN SAFE MODE" If not reboot again and press the
- F8 key during boot up when you see the "FOR SETUP PRESS F2". Then
- select the SAFE MODE This should get you To SAFE MODE. then read
- WHAT TO DO IF YOU ARE IN SAFE MODE.
- 3) If you find yourself at the DOS prompt and unable to get to SAFE MODE see
- WHAT TO DO IF YOU CAN NOT BOOT TO WINDOWS
- 4) If you find yourself at neither place. Place a reboot diskette in A:\
- and reboot wait till the DOS prompt appears and the see
- WHAT TO DO IF YOU CAN NOT BOOT TO WINDOWS
-
-
- HOW IS ACCESS WINSAFE IF IN SAFE MODE
- If you get to Safe Mode and do not have a task bar or icons on
- your desktop click on the Windows button on your key board. Then the
- Taskman will appear, click on file and the Run Application. Then use
- the browser button in the Run Window that will appear next and find
- Winsafty.exe in the Winsafe directory. Then click on utilities and
- then Explorer.
-
-
- WHAT TO DO IF YOU ARE IN SAFE MODE
- In case of a crash, enter Windows in Safe Mode and access WinSafe95. Click
- on the REPORT button; when WinSafe finishes you may view the changes made to
- files. This should be a good start to finding the problem.
- If you can, try printing it out. If you are unable to print it out, write
- all the information down. Then click the RESTORE button and restart your
- computer. You may also select the option of restoring your old configuration.
- Winsafe will allow you to use the old configuration without have backed up
- after you have restored using the restore button. To do this use the Restore
- from Safe command at the menu bar under Restore. Winsafe will only allow you
- to restore once with the current backup files then with the Restore from
- Safe. You can always restore the current configuration later.
- All necessary files will be over written with your backup. If this fixes
- your problem you may continue and backup at any time. Remember, once you have
- used the restore feature, WinSafe95 will not allow you to backup until you
- have rebooted to Windows successfully (except if you use the Restore from
- Safe command).If you still boot into Safe Mode, use the WinSafe command at
- the Dos prompt.
- See WHAT TO DO IF YOU CAN NOT BOOT TO WINDOWS.
-
-
- WHAT TO DO IF YOU CAN NOT BOOT TO WINDOWS
- If you crash to a point that you can only access the C:\>, go to the WinSafe
- directory and type the word WinSafe at the WinSafe directory.
- Example:
- C:\windows>cd\ (press enter)
- C:\>cd\winsafe (press enter)
- C:\WINSAFE>WINSAFE (press enter)
- This instruction file will open and be displayed. All necessary files will
- be overwritten with your backup and your Autoexec.bat and the Config.sys will
- be deleted. These two files can be restored later using the restore button.
- Be sure to read the HOW TO RESTORE section first.
-
- Then type "Edit restore.txt" at the WinSafe directory (if this file did not
- automatically appear).
- Restart your computer and enter windows. You will need to fix the problem
- that caused the crash before being able to backup or restore. All the vital
- files will no longer be hidden until you backup again This means you may
- now use windows to copy files. This is so that you may repair the problem.
- If you still can not boot to Windows, use the
- Winsafe1 command at the WinSafe directory.
- Example:
- C:\windows>cd\ (press enter)
- C:\>cd\winsafe (press enter)
- C:\WINSAFE>WINSAFE1 (press enter)
- This will then recopy the registry from the safe (placed there the day you
- installed WinSafe95 or the last time you saved the old configuration)and
- your Win.ini and System.ini. If at this point you are still unable to get
- into Safe Mode to look for other conflicts (usually at this point it is a
- hardware problem), you should then strip your computer of all unnecessary
- hardware including PC cards inside the unit that are not essential to operate
- (i.e.: modem, scanner, sound cards, etc.). If you still cannot boot to
- Windows you will have to reinstall Windows 95. Type the word Winstall at the
- WinSafe directory and WinSafe will access your cabinet files. Do not restore
- with WinSafe95 after reinstalling Windows you may manually copy files back
- but do not copy back the registry, after you are up and running, backup.
-
-
- HOW TO RESTORE
- Do not restore until you have repaired the problem!
- A good place to start is with the bootlog.txt file, read it for failed
- loaded items. You can also read it at the C:\ prompt in DOS using the
- edit command i.e. C:\EDIT BOOTLOG.TXT. You may have to choose log boot
- first.
- After you have booted to windows in Safe Mode you may compare the SYSTEM
- INFORMATION that you saved to the new information that you now have from
- the SYSTEM INFORMATION file. Also look at the MSD file.
- After you have booted to Windows and repaired the problem, and you have
- rebooted a couple of times. If you restored from the DoS prompt using the
- Winsafe or Winsafe1 command you must then use the Restored From DOS
- command located at the Menu bar RESTORE. You can then backup with WinSafe95.
- If you used the WinSafe command, your problem was most likely a driver or
- hardware conflict. Your Autoexec.bat and Config.sys load these drivers.
- These two files load software and hardware drivers that Windows does not
- need to run and all these entries have been made by the software that has
- been added. In most cases, you do not need to run an Autoexec.bat or a
- Config.sys.
- To help find your problem replace these two files with empty files as follows:
- open notepad and type the word REM on the top line and save as Autoexec.bat
- in the c:\ drive; do the same for the Config.sys. Now copy one line from the
- Autoexec.bat or Config.sys that is stored in the WinSafe directory into its'
- corresponding empty file and reboot. Repeat this process until you can no
- longer boot into Windows successfully. When you get locked out of Windows;
- use the WinSafe command, reboot to Windows and fix the problem. Now you can
- click restore on WinSafe95. If WinSafe95 will not allow you to restore, go
- to the c:\ drive in your Explorer. Scroll down in the right window to
- Safe.Exe and double click it. You will now be able to restore without
- backing up again.
-
-
- VIEWING FILES FROM DOS
- To Veiw a text file from the DOS prompt, type EDIT and then the file name.
- Example: EDIT HELP.TXT The file names are INSTALL.TXT, RESTORE.TXT,
- TIPS.TXT, and HELP.TXT
-
-
-
- ECHO is off
-